1. Parties and definitions
Seller: Quiztornzol, trading from 45A Paul Matthews Road, Rosedale, Auckland 0632, New Zealand. Contact: hello@quiztornzol.world, phone +64 800 742 762.
You: any visitor to the website or customer placing an order.
Product: Herbalyra and related items we list as available for sale.
Website: the site accessible at quiztornzol.world and subpages we operate.
2. Acceptance and changes
By accessing the website, submitting a form, or completing a purchase, you agree to these Terms and to our Privacy Policy and Cookie Policy where applicable. We may amend these Terms; the date at the top will change. Continued use after updates constitutes acceptance unless mandatory consumer law provides otherwise. For material changes affecting existing orders, we will apply the Terms in force at the time you placed the order unless we notify you of a lawful variation.
3. Eligibility and regional scope
The website is directed primarily at consumers resident in New Zealand. You must be at least 18 years old to purchase Herbalyra. You confirm that information you supply is accurate and that you have authority to use any payment method provided.
4. Product descriptions and food supplement status
Herbalyra is a food supplement. Descriptions on the website summarise typical composition and suggested use. The label on the physical product prevails if there is any inconsistency. Food supplements are not medicines. They are not intended to diagnose, treat, cure, or prevent disease. Images are illustrative; packaging artwork may change between production batches while contents remain materially equivalent unless we state otherwise.
5. Orders, pricing, and currency
Prices are displayed in New Zealand dollars (NZD) unless explicitly stated otherwise. Applicable goods and services tax (GST) will be shown at checkout where required by law. An order request submitted through the website is an offer to purchase. We may accept or decline orders for reasons including stock availability, suspected fraud, incomplete address data, or shipping restrictions. A contract is formed when we send an order confirmation or dispatch the goods, whichever occurs first under our internal process.
We may correct obvious pricing errors before acceptance. If we have charged an incorrect price, we will notify you and offer cancellation or adjusted pricing before proceeding.
Where we show a higher strikethrough or reference price beside a current price, that reference is used only for comparison and must be truthful under applicable fair trading rules. It is a suggested reference price unless we clearly identify it as a price we have previously charged in this market.
6. Payment
Payment methods available appear at checkout. You authorise us and our payment partners to charge the selected method for the total amount including taxes and shipping where applicable. If payment fails, we may suspend fulfilment until payment is completed.
7. Shipping and risk
Delivery times are estimates. Risk of loss passes to you upon delivery to the address provided or to a carrier access point you select where offered. You are responsible for providing a safe delivery location. If a parcel is returned because of incorrect details or failure to collect, additional shipping may be charged for resending.
8. Title
Title to goods passes on full receipt of cleared payment unless local law mandates an earlier or later transfer.
9. Right of withdrawal and returns
Consumer cancellation rights for distance contracts may apply under the Fair Trading Act 1986 and related regulations. Certain sealed goods may be excluded once opened for health or hygiene reasons if the law permits. Full conditions appear in our Return Policy, which forms part of these Terms.
10. Warranties and statutory guarantees
New Zealand consumers benefit from statutory guarantees under the Consumer Guarantees Act 1993 that goods are of acceptable quality, fit for purpose, and match description. Nothing in these Terms excludes or limits those guarantees where it would be unlawful to do so. To the extent permitted by law, any other express or implied warranty not mandated by statute is disclaimed except where we provide a specific written manufacturer warranty with the product.
11. Limitation of liability
To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, consequential, or punitive damages, or for loss of profit, data, or goodwill, arising from use of the website or products except where such exclusion is void. Our aggregate liability arising out of any single order is limited to the amount you paid for that order unless a statute imposes a higher minimum. Liability for death or personal injury caused by negligence, fraud, or other non-excludable categories remains unaffected.
12. Intellectual property
All website content including text, layout, graphics, and logos is owned by Quiztornzol or its licensors. You may not copy, scrape, or reuse content for commercial purposes without written consent. Trademarks of third parties belong to their owners.
13. Acceptable use
You must not misuse the website, attempt unauthorised access, interfere with security, upload malware, harvest data without permission, or use automated tools in a way that degrades service. We may suspend access if we reasonably believe a breach occurred.
14. Third-party services
Payment, analytics, and delivery may rely on third-party platforms. Their terms and privacy notices apply to the extent you interact with them. We are not responsible for outages or actions outside our reasonable control (force majeure), including natural events, strikes, carrier failures, or internet disruptions.
15. Communications
We send operational emails such as order confirmations and shipping updates. Where you opt in, we may send marketing messages. You can opt out of marketing using the link in emails or by contacting hello@quiztornzol.world.
16. Complaints and dispute resolution
Contact us first with any complaint. We aim to respond within ten business days. If you remain dissatisfied, you may refer the matter to a dispute resolution scheme where we are a member, or pursue rights before competent courts or tribunals. Nothing in this clause limits non-waivable consumer rights.
17. Governing law and jurisdiction
These Terms are governed by the laws of New Zealand. You and we submit to the non-exclusive jurisdiction of New Zealand courts, subject to mandatory provisions that may allow you to sue in your home jurisdiction if you are an overseas consumer with specific protections.
18. Severability
If any provision is held invalid, the remaining provisions remain in effect to the fullest extent permitted.
19. Entire agreement
These Terms, together with policies linked herein, constitute the entire agreement regarding website use and distance sales to the extent they apply, superseding prior inconsistent understandings unless fraud or misrepresentation is proven.
20. Contact
Quiztornzol · 45A Paul Matthews Road, Rosedale, Auckland 0632, New Zealand · hello@quiztornzol.world · +64 800 742 762